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WEB STRATEGY

e is for everything?. . .
In the current recessional atmosphere, is e-business all it's cracked up to be?

Prophesying Profit in CyberSpace . . .
Strategic issues to consider in creating and maintaining your Web site.

Fair Measures Corp.:
A case study on creative thinking during a Web site redesign that led the way to new products and profits!

Decision Making for Nonprofit Boards
A look at some key considerations in creating and implementing your technology strategy, and evaluating your return on investment. Includes ideas and issues that apply to any business.


WEBSITE PROMOTION

Exposing Your Expertise
Obtain targeted visitors to your Web site and expose your expertise by writing and publishing articles on the internet.

Are Search Engines Worth It Any More?
Are search engines worth the trouble? What really matters when it comes to search engine strategy and how much time and emphasis should you place on them?

Outsourcing your Web Marketing
Thinking about outsourcing your web marketing? How do you choose a consultant and what can you expect after the contract is signed?

PRofiting from Publicity
Take advantage of the many opportunities that exist for free or low cost online public relations.


CUSTOMER SERVICE

Is your Online Business Customer-Friendly?
Designing and operating your Web site with customer service as a priority. Including some tips from the owner of a very profitable site.


TRAFFIC ANALYSIS

Mining for Gold. . . In Your Web Traffic Logs
Optimize your marketing and strategic business plans with some insight from your Web traffic log reports.

Beyond "Hits"
Six steps to analyzing and profiting from web traffic logs for non-profits and associations.


ONLINE RESEARCH

Supporting your Business with Online Research
Every business depends on information coming into its organization as much as it does on marketing and advertising.


WEB COPYWRITING, ADVERTISING & MARKETING

more articles here


Section Header

PRofiting from Publicity:
Online Public Relations

This article was originally published in "Professional Speaker", the magazine of the National Speakers Association.

Table of Contents

Introduction
Integrating your PR message
Promote your articles!
Online press releases
E-mail releases
Press release Web pages
Online radio shows
So Do It!


Introduction
One of the cheapest ways to market your business is to take advantage of the many opportunities that exist for free or low cost public relations. The exponential growth of the Internet provides constantly expanding virtual public relations resources.

So how can speakers capitalize on it? First, let's be clear. This can make a tangible difference to your business. I recently wrote to the excellent e-mail discussion "SpeakerNet", asking for experiences about the use of Web sites for marketing. Here are some of the comments that I received about the public relations aspect:

"My Web site has allowed my articles to be published in many national magazines, such as Presentations, T&D, numerous newspapers and industry publications. My free articles have are downloaded by over 50,000 people each year from over 60 countries."

- Lenny Laskowski, http://www.ljlseminars.com/

Richard Thieme's site, at:http://www.thiemeworks.com/ has received numerous awards, including both a "Hot Site of the Day," and a "Cool Site of the Day" from USA Today. Readers forward Richard's weekly column, "Islands in the Clickstream," to numerous friends and other online discussion groups. Richard receives frequent requests from many different countries to republish the column, for which he charges a reprint fee. So, although his original articles are available for free via his Web site, they are highly leveraged into other media, and speaking engagements.

Hopefully now you are inspired to look for free PR opportunities, and ready for some practical tips.

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Integrating your PR message

One key factor is that your total message and corporate image should be consistent both in the real world and online. Used effectively, public relations activities in the traditional media can draw traffic to your Web site, and conversely, articles on your Web site can generate business. Jesse Weeks told me: "For each article I print, at least one inquiry for services results, often many."

Therefore a cardinal rule is to keep the look and feel of your Web site in line with your printed materials. Your Web site is your online press kit. As David Arnold says: "I have my company logo is prominently featured both on my Web site and printed materials. As soon as my package arrives meeting planners connect it with my site, and that in turn reminds them of our phone conversation, reducing the common "Hmmm, who's this from?" or "Gee, where have I heard this name before?"

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Promote your articles!

If you have any published articles, (or even unpublished ones), consider putting each one on a separate page of your Web site. This has several advantages:

  • it plays to the Web philosophy that "content is king", and showcases your expertise and the breadth of your knowledge
  • you can construct keywords and descriptions specifically for each article, and promote them individually in the search engines. This allows you to further differentiate yourself, and significantly improves your chances of being found online.

For example, I recently discovered from my access logs that my Web site was receiving many hits from Sweden. I checked all the Web sites that currently link to mine (which I had neglected to do for a while), and discovered that an article I had written about effective online research techniques was being cited as a resource for a course at the University of Uppsala!

Searching for Web links can be done in Alta Vista by entering link:yourdomain in the search box, e.g. link:CyberSpeaker.com

I have noticed that a number of speaker's Web sites state that visitors may request articles that are not immediately available. For the reasons explained above, I am not sure that this is the best tactic. It may be a great way to get leads and build a mailing list, but it doesn't help your visibility.

And while we're on this subject, don't just put the plain text into your site exactly as it is on paper. The article should be formatted so that it reads well on the screen, and has good navigation both within the page, and back to other areas of your site.

[Table of Contents]



Online press releases

There are ever expanding numbers of newspapers, newsletters, and e-zines (electronic magazines) online, and also reporters looking for stories. Since Web sites have to be constantly updated (even more than in the real world), they are hungry for your news!

A great resource for finding appropriate places to send press releases is Mediafinder. This site can be searched under numerous different subject areas, geographic locations, etc. It provides Web site addresses, e-mail contacts and media kit details.

[Table of Contents]



E-mail releases

Remember when sending an e-mail press release to follow some basic rules:

  • not all e-mail readers can display formatted text, so stick with plain 10pt Courier, and keep your line lengths to 60-80 characters
  • be sure to include your contact e-mail address and Web site URL in a prominent place, and make sure that you have a great signature file (the piece of text that appears at the end of every e-mail message). It should be brief, but contain your name, company, one line about what you offer, telephone, fax, e-mail and Web site address. Your e-mail program should help you to create this, unless you are using America Online (where you can cut and paste)
  • use a "knock their socks off" subject / headline, such as "Internet Benefits For Business Discussed On Web Site Broadcast" - not just "Press release" to entice the editor to read your message; and
  • don't "spam" reporters (i.e. blitz your e-mails indiscriminately). Send your release to targeted and appropriate places only.

Some real world rules also apply here. Don't bombard the editor with e-mails asking why your piece was not accepted. But if you do make it into "print", perhaps a real card to thank the editor is a better marketing ploy than e-mail (and I don't often say that!)

Caryn Amster picks up postcards on vacation and uses them for media thank you notes. Why a postcard? Because everyone in the newsroom sees it, wonders why someone is sending a card from Disney World to the newsroom. One card gets a lot of mileage.

[Table of Contents]



Press release Web pages

There are some major advantages to using press releases on your (or others') Web sites. You can include:

  • hyperlinks to related stories, or further background information;
  • sound and video clips to enhance your presentation; and
  • buttons to access your release in different languages (great for international speakers!)

You can also easily track where your press releases are published and how many people read them. If they are included on your site, you can find this information from your own access logs. If you submit press releases for other publications, consider using different e-mail contact addresses for each. Often your Internet Service Provider will supply multiple e-mail boxes as part of their Web hosting service, which is a great way to quantify your responses.

There are several Web sites that allow you to submit free press releases under a number of different searchable categories. Two such sites are: PRWeb and Webwire.

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Online Radio Shows

As speakers, we need to be heard! In addition to "print" publications, there is an increasing number of "online radio shows". In fact, Yahoo! has a whole category devoted to them.

The shows are generally broadcast in "Real Audio", or a similar program. This is software that is free to download and easy to install on your computer. The "streaming audio" is heard as it comes to your machine, so you don't have to wait for the whole clip to download before you can hear it.

Again, these shows are looking for content and guests. The Yahoo! listing often includes each one's subject matter or focus, so you can identify appropriate targets for your message. Gloria Petersen, a colleague of mine, was very pleased with her appearance last year on Ann Online, a 15-minute daily show hosted by Ann Devlin.

[Table of Contents]



So Do It!

Other than an investment of time, and some research savvy, all of the opportunities outlined in this article are free. You don't need to have a Web site to pursue many of them (although I believe that it enhances your visibility and credibility if you do).

Public relations is an area that most of us can take better advantage of. So venture into Cyberspace, and "PRofit from Publicity!"


© Copyright Philippa Gamse, 2001. All rights reserved.


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